But, can this be just another empty promise to the business world? To make machines work, tasks given must be well specified and often routine. Notwithstanding overhyped sentiment in the business communities, there seems to be much fear and anxiety among the public toward AI. In the world of business, AI may be used to improve on customer relationships perhaps with services personalised to each customer. Understanding the technology today will help business adapt without unnecessary fear or failure from over-expectation.

Source: Bangkok Post July 25, 2017 21:25 UTC